This past weekend I participated in a Celebration of Life for a 91 year old lady who had been a beautician all of her life. As I listened to the stories from her life long customers and her long-time neighbors, I was struck by the powerful, positive difference she made in people’s lives. Customers came to her service after having not seen her in over 30 years but couldn’t imagine not coming after the influence she had on them.
So here’s the question: What are we doing, individually and organizationally, to make a positive difference in the people’s lives who we connect with? What are we doing to positively influence our co-workers, our peers, our customers, and our suppliers?
How do we wish to be remembered?